No. You must be referred by a physician to our office. Your family doctor, surgeon, or other specialist will refer you to our office once you have been diagnosed with a blood disorder or cancer.
No. Due to patient volume, we are not able to call patients with appointment reminders. Please feel free to call our office to confirm your appointment dates and times.
Patient appointments begin at 7:30 AM. Our front doors will remain locked until a few minutes before 7:30 AM to allow our staff time to prepare for your arrival. Until the front doors are unlocked, please feel free to wait in the vestibule.
Every patient is given all the time necessary during each visit. In case of a problem or emergency, you may have to wait while the situation is resolved.
On any given day, patients are scheduled for laboratory visits, treatment, nurse practitioner visits, and doctor visits. Patients are taken back in their scheduled order for each of these types of visits. If a patient who arrived at the office after you is taken back before you, that patient was scheduled for a different type of visit.
Patients receiving certain types of chemotherapy are very sensitive to smells. For patient comfort, we ask that you do not wear perfume, cologne, or scented lotion to the office.
If your treatment lasts several hours, you may bring food or drink with you. We ask that you do not bring strong smelling foods – such as Chinese food, tuna fish, Italian subs, etc. – into the treatment room, as patients receiving certain types of chemotherapy are very sensitive to smells.
Regarding Counseling Services
No. Counseling services, both individual and group, are included in the treatment plan for patients of Medical Oncology Associates. There is no charge for counseling services for patients of Medical Oncology Associates.
Regarding Prescription Refills
Please call our office to request a prescription refill between the hours of 8 AM and 2 PM on Mondays through Thursdays. On Fridays, please call between the hours of 8 AM and 12 PM. This will allow our staff and your pharmacy adequate time to process your refill request.
For prescriptions filled by a local pharmacy, please call when you have 3-5 days’ supply of medication remaining. For prescriptions filled by a specialty mail order pharmacy, please call when you have 2 weeks supply of medication remaining. Please remember that many prescriptions filled by specialty mail order pharmacies require prior authorization, which can take up to a week to obtain.